Could not connect
If your machine is in a "running" state and "Available" but you still could not connect:
Sometimes it just takes longer to boot, please allow 3-5 minutes first.
Try pressing "Ctrl-F5" it will clear the browser's cache and might start working.
You can try to stop and start the machine to do a reboot.
Please contact us if still can’t resolve the issue. Please identify your name and the remote workstation name you are trying to open. Describe your case and write down any error messages you see. We’ll do our best to resolve it quickly.